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In January, I shared that we were evaluating the role, structure and size of our global support teams to help us deliver on our “Back to Starbucks” plan and position the company for future success.

As we focus on our “Back to Starbucks” plan, we need a new operating model for our retail team, with clear ownership and accountability and an appropriate scope for each role.  

We have much more work to do but I'm pleased with the progress we've made and appreciate how everyone has rallied around the plan.  

Mellody embodies the best of Starbucks and lives our mission and values, which isn’t surprising given her role in helping build and shape the company and our culture.

As we work to get "Back to Starbucks," it's important to be clear about who we are and the role we play in the world.

An open letter to Starbucks partners from Sara Kelly, executive vice president and chief partner officer.

Today I’m sharing an important update on contract negotiations with Workers United to help address any questions or concerns that might be on your minds.