Sharing in our success: Starbucks introduces new ways to reward hourly partners
Starbucks is introducing new ways for partners to share in the success of the company, building on our competitive pay and industry-leading benefits.
As a next step in the Back to Starbucks journey and building on our competitive pay and industry-leading benefits, Starbucks introduced a new program giving baristas and shift supervisors more ways to share in the company’s success. This includes:
- The opportunity to earn a new quarterly Best of Starbucks Reward worth up to $1,200 per year ($300 per quarter).
- Expanded tipping options for customers.
- Moving to weekly pay for all U.S. partners.
Taken together, these steps provide the potential for partners to receive an extra 5-8% on average, on top of what they receive today.*
These updates build on one of the strongest total compensation and benefits packages in retail — available at just 20 hours per week or more— and valued at an average $30 per hour for an hourly role.
They also build on a commitment to providing strong career opportunities with new coffeehouse coach roles rolling out this summer, and our new Next Leadership Academy to expand career pathways and support Starbucks goal to promote 90% of retail leaders from within.
The results are clear:
- We receive more than 1 million applications each year for barista roles in the U.S.
- Partner sentiment is continuing to improve, with a growing majority recommending Starbucks as a great place to work.
- Record low turnover in our coffeehouse roles, significantly below industry average.
- More coffeehouse partners getting the hours they want, with nearly 85% receiving the schedule and hours they prefer.
Below is today’s message to U.S. retail partners from Mike Grams and Sara Kelly.
Partners,
Today we’re announcing some exciting news to help hourly partners have more ways to share in the success of Back to Starbucks.
Every day, you bring the Starbucks experience to life in our coffeehouses, from the way you welcome customers to how you support one another on shift. Those small “I’ve got you” moments are the heart of our coffeehouses. Your hard work is paying off. We are gaining momentum, and the shine is back on the Starbucks brand.
More ways to share in our success
We’re introducing a new program that builds on what you receive today in base pay, tips and Bean Stock:
- A new Best of Starbucks Reward: Baristas and shift supervisors can earn up to an additional $1,200 per year ($300 per quarter) when your coffeehouse meets and exceeds certain sales, operational and customer service metrics. This reward recognizes teams that work together to deliver excellence and is part of our commitment to shared success. The program begins in July with the first payout determined this fall.
- More ways for customers to tip: Customers see and feel the difference in our coffeehouses and have told us they want more ways to say thank you. To make that easier, we’re expanding tipping options so customers will soon be able to tip by credit and debit card through Mobile Order & Pay and when using their app to Scan & Pay at the register.
- Weekly pay: We heard from you that getting paid sooner would help, so we’re moving all U.S. partners to weekly pay beginning in August. You’ll get the money you earn, faster.
Taken together, the new bonus and expanded tipping options have the potential to increase what eligible partners receive by approximately 5–8% on average, on top of what you receive today.
We will start rolling out these changes across U.S. company-operated coffeehouses starting July 2026, with planned full implementation this summer. We’ll share more details with you and your coffeehouse leaders soon.
We’re proud of the craft and connection you create every day, and we remain committed to supporting you on your journey with benefits like comprehensive healthcare, Bean Stock, 100% upfront tuition coverage for a bachelor’s degree, 18 weeks of paid parental leave, mental health support and more — all when you work 20 or more hours per week.
This new program, at the approximately 5% of U.S. locations where partners have a union, will be subject to collective bargaining as required by federal law.
More ways to grow
We know the opportunity to grow a career at Starbucks is also important. We’ll soon share plans for a new Next Leadership Academy to help partners grow at Starbucks, and seize the opportunity provided by our new coffeehouse coach roles and our commitment to fill 90% of retail leadership roles from within.
We’re grateful for everything you do. The care, craft and connection you bring to your coffeehouses every day are what make Starbucks, Starbucks.
With appreciation,
Mike and Sara
*The actual amount of tips received by a tip-eligible partner can vary substantially depending upon coffeehouse location, quality of service, customers served and other factors. Tips are a gratuity provided by customers at their discretion and are not guaranteed.