Ethics & Compliance

We believe that conducting business ethically and striving to do the right thing are vital to the success of the company.

Starbucks Ethics & Compliance supports our mission and values and helps protect our culture and our reputation by fostering a culture that is committed to ethical leadership and conducting business with integrity by providing resources that help partners make ethical decisions at work.

We do this by advising and enabling leaders to drive ethical business practices, partnering with the business to ensure effective legal risk management and encouraging partners to speak up if they have questions or concerns.

The majority of reports we receive involve employee relations issues. This trend is consistent with other companies – retail or otherwise – that provide alternative reporting mechanisms as part of a comprehensive ethics and compliance program.

Standards of Business Conduct

As a global company, we are subject to the highest standards of ethical conduct and behavior. The Standards of Business Conduct help us make decisions in our daily work and demonstrate that we take our legal and ethical responsibilities seriously.

Downloadable PDFs

English (PDF 23MB)
Simplified Chinese (PDF 21.4MB)
French Canadian (PDF 6.3MB)
French (PDF 6.2MB)
German (PDF 6.2MB)
Spanish (PDF 6.6MB)
Japanese (PDF 6.7MB)
Italian (PDF 6.1MB)