Skip to main content
About Starbucks
    • Coffee Coffee
    • Cups & Merch Cups & Merch
    • Customer Experience Customer Experience
    • Drinks & Food Drinks & Food
    • Annual Impact Report (ESG) Annual Impact Report (ESG)
    • Belonging at Starbucks Belonging at Starbucks
    • Communities Communities
    • Farmers Farmers
    • Partners (Employees) Partners (Employees)
    • The Starbucks Foundation The Starbucks Foundation
    • Sustainability Sustainability
    • Contact us
    • Media Library
    • Press Releases
    • Starbucks for the Record
    • News Blog
  • Stories

Our Coffeehouse Code of Conduct

We want to ensure our spaces are prioritized for use by our customers. Our Coffeehouse Code of Conduct is something most retailers have and is designed to provide clarity that our spaces – including our cafes, patios and restrooms – are for use by customers and partners. 

The code of conduct is displayed in our stores to remind customers of the role they play in creating a community coffeehouse that is inviting and welcoming.

Welcome to Starbucks. We’re happy you’re here.   

Starbucks spaces are for use by our partners and customers – this includes our cafes, patios and restrooms.   

Our goal is to create a welcoming environment. We expect everyone to treat one another with respect and follow our code of conduct:      

  • No misuse or disruption of our spaces   
  • No discrimination or harassment   
  • No violence or abusive/threatening language   
  • No consuming outside alcohol  
  • No smoking/vaping or drug use  
  • No panhandling 

We will ask anyone not following this code of conduct to leave the store and may ask for help from law enforcement.

Our Values & Commitments

Stay In Touch

Subscribe to all the latest Starbucks stories and news delivered right to your inbox.

  • Instagram
  • Threads
  • TikTok
  • YouTube

Press Center

All the latest company news and leadership perspectives.

  • Press Releases
  • Company News
  • Leadership
  • Starbucks For The Record
  • Starbucks.com
  • Career Center
  • Reserve
  • At Home
  • Canada
    • English
    • Français
  • USA
    • English
  • EMEA
    • English
  • Latin America
    • English
    • Español
    • Português
  • Asia
    • English
  • Japan
    • 日本語
  • Starbucks.com
  • Accessibility
  • Privacy Notice
  • Do Not Share My Personal Information

© 2025 Starbucks Coffee Company

Opens in a new window