Tryer Lab

At Starbucks Tryer Center, as part of the Reinvention plan, baristas and Starbucks Support Center teams create and test ideas to make stores more efficient.

The coffee company is using its expertise in serving customers quickly and efficiently to support Washington State Gov. Jay Inslee’s goal of safely and equitably tripling the number of shots given per day for all Washington residents.

As many retailers lean into automation and replace human interactions with digital ones, Kevin Johnson is pursuing another future – using technology to give baristas more time to connect with customers.

After 135 Starbucks partners submitted ideas on how to create greener stores, five were chosen to present to a panel of judges at the company’s new Tryer Center.

Kevin Johnson, Starbucks ceo, believes in bringing ideas to action in 100 days. This new way of working is designed to improve the customer experience and the day-to-day lives of partners.