Kevin Johnson
From one store in Seattle’s Pike Place Market in 1971, to nearly 33,000 stores serving customers globally, Starbucks has always believed that coffee can help build community and power human connections.
The coffee company is using its expertise in serving customers quickly and efficiently to support Washington State Gov. Jay Inslee’s goal of safely and equitably tripling the number of shots given per day for all Washington residents.
Starbucks announces preliminary targets of cutting carbon, water and waste 50 percent by 2030 and to ultimately become resource positive.
As many retailers lean into automation and replace human interactions with digital ones, Kevin Johnson is pursuing another future – using technology to give baristas more time to connect with customers.
Kevin Johnson, Starbucks ceo, believes in bringing ideas to action in 100 days. This new way of working is designed to improve the customer experience and the day-to-day lives of partners.