Starbucks Response to Incident in Our Philadelphia Store
We apologize to the two individuals and our customers and are disappointed this led to an arrest.
We apologize to the two individuals and our customers and are disappointed this led to an arrest. We take these matters seriously and clearly have more work to do when it comes to how we handle incidents in our stores. We are reviewing our policies and will continue to engage with the community and the police department to try to ensure these types of situations never happen in any of our stores.